Privacy Policy

Effective Date: August 01, 2025
Last Updated: November 09, 2025
Business Name: Census PC

1. Introduction

Census PC (“we,” “our,” or “us”) provides Physical and Mental Consultative Examinations (CEs), Diagnostic Imaging, and Specialized Physical Assessments for individuals referred by the Department of Social Services Disability Determination Services (DDS).

We are committed to protecting the privacy and security of your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal privacy laws.

2. Information We Receive

We do not collect personal or medical information through our website or by text message.
We receive patient information only from the following sources:

  • DDS Referral: DDS securely provides demographic, medical, and contact information to schedule your evaluation.

  • In-Person Intake Forms: When you arrive for your appointment, you verify or update information already received.

  • Direct Communication: We may contact you by phone, email, or text solely for appointment coordination.

We do not request or accept Social Security numbers, diagnoses, or medical records through text messaging.

3. How We Use Your Information

Your information is used only for administrative and clinical purposes, including:

  • Scheduling, confirming, or rescheduling consultative examinations.

  • Sending appointment confirmations or reminders.

  • Coordinating interpreter or logistical needs.

  • Maintaining required documentation for DDS and HIPAA compliance.

  • Managing internal quality and regulatory records.

We do not use your information for marketing, advertising, or promotional purposes.

4. SMS and Electronic Communications

Census PC may use SMS text messages or phone calls to confirm and remind you of your scheduled appointment.

  • By providing your phone number to DDS or Census PC, you consent to receive appointment-related text messages.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • Reply STOP at any time to opt out; reply HELP for assistance or call our office.

  • We will never include medical details, diagnoses, or personal identifiers in text messages.

Text messages are used only for appointment confirmations or reminders.

5. Email Communications

If you choose to email us records or correspondence, please do not include sensitive health details unless a secure method is arranged.
We use reasonable safeguards to protect emailed data, but no electronic transmission is 100 percent secure.

6. Information Sharing

We do not sell, trade, or lease your information. Information may be shared only when necessary:

  • With DDS, as part of the disability-evaluation process.

  • With authorized service providers

  • When required by law, subpoena, or government request.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

7. Data Security

We maintain administrative, physical, and technical safeguards to protect all information. Access is limited to authorized staff who need it to perform their duties. Paper intake forms are scanned for secure electronic recordkeeping and retained or destroyed according to HIPAA retention standards.

8. Your Rights

You have the right to:

  • Request access to your personal or contact information maintained by Census PC, such as demographic or scheduling details.

  • Request corrections of inaccurate information we maintain (e.g., contact details).

  • Withdraw consent to receive text or email communications.

  • File a complaint if you believe your privacy rights were violated.

Please note that the medical chart, evaluation findings, and final disability examination report completed by Census PC are submitted directly to the Department of Social Services Disability Determination Services (DDS).

To obtain a copy of your disability report or related medical documentation, you must contact your assigned DDS analyst or caseworker, as Census PC cannot release those materials directly. To exercise these rights, contact us as described below.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website with the revised Effective Date.

10. Contact Us

Census PC
Address: 3576 Arlington Ave Suite 304 Riverside, CA 92506
Email: business@censusriverside.com
Phone #: (951) 530-1456
Fax #: (951) 462-2803

11. SMS Terms of Service

By providing your mobile phone number to Census PC or DDS, you agree to receive appointment confirmations and reminders by text message from Census PC.

  • Message frequency may vary.

  • Message & data rates may apply.

  • Reply STOP to opt out; reply HELP for support.

  • Text messages will never include medical or diagnostic details.

  • No mobile opt-in or text message consent will be shared with third parties or affiliates.

  • Visit https://www.censusriverside.com/privacy-policy to review our Privacy Policy and terms of service.